Flights Mojo Reviews
Flights Mojo Customer Reviews (29)
- Most recent
- Oldest
Verified BuyerScam
This company is definitely a scam. I booked 2 tickets for a total of around $400. I received the confirmation email, and then shortly after received a phone call stating that price is actually no longer available (after I'd already received the confirmation) and that I now needed to pay $800 and owed them more money. I told them that is double the price and to cancel my order. Next day I get a phone call saying I needed to confirm my flight details and when I said I wanted to cancel, I was told I owed them a cancellation fee. I said I had paid insurance to cancel, which they denied. I told them I had proof in my confirmation email, and then they conceded but still said I owed a fee. Upon further research I found this is a scam and left a negative review. Immediately I received a phone call from the company asking me to take down the review, and they would waive the cancellation fee (which I already paid in my initial purchase!). The person was insistent and rude, and tried to pressure me. I ultimately hung up. Tonight at 8pm I received a phone call from the company. Since it was late and I recognized the number, I did not answer. They then called 4 times back to back, without leaving a voicemail. I have a feeling they will be calling me again.... Definitely a bait and switch scam.
Verified BuyerScam
This company is definitely a scam. I booked 2 tickets for a total of around $400. I received the confirmation email, and then shortly after received a phone call stating that price is actually no longer available (after I'd already received the confirmation) and that I now needed to pay $800 and owed them more money. I told them that is double the price and to cancel my order. Next day I get a phone call saying I needed to confirm my flight details and when I said I wanted to cancel, I was told I owed them a cancellation fee. I said I had paid insurance to cancel, which they denied. I told them I had proof in my confirmation email, and then they conceded but still said I owed a fee. Upon further research I found this is a scam and left a negative review. Immediately I received a phone call from the company asking me to take down the review, and they would waive the cancellation fee (which I already paid in my initial purchase!). The person was insistent and rude, and tried to pressure me. I ultimately hung up. Tonight at 8pm I received a phone call from the company. Since it was late and I recognized the number, I did not answer. They then called 4 times back to back, without leaving a voicemail. I have a feeling they will be calling me again.... Definitely a bait and switch scam.
Verified BuyerSmooth Booking, Great Service
Booking my flight was easy, and the service was great. Highly recommend!
Verified BuyerConvenient Booking Process
I found the booking process with this travel agency to be very convenient. The website was easy to use, and I was able to quickly find the flight I needed.
Verified BuyerThe best flight deals I have ever come across
Could find a flight to my destination at a significantly lower price compared to other travel agencies. The customer service was also excellent, and I received prompt responses to my inquiries.
Verified BuyerTimely Flight Updates
They imformed me about any delays or cancellations in a timely manner. This allowed me to adjust my plans accordingly and avoid any inconvenience.
Verified BuyerWas able to quickly find the flight I needed
The website also provided me with all the necessary information I needed, including flight schedules, prices, and available seats. The whole process was quick and simple to complete. Saved me so much time.
Verified BuyerThis agency offers competitive prices on its flight bookings
Was able to find a flight to my destination at a much lower price compared to other travel agencies. The travel agency also provided me with an easy-to-use platform to search for flights and book my ticket. Highly recommend.
Verified BuyerQuick Refund Process
Unfortunately, I had to cancel my flight booking due to unforeseen circumstances. However, the travel agency's refund process was incredibly quick and easy. I received my refund within a few days, and the support team kept me informed throughout the process. I appreciate the travel agency's commitment to customer satisfaction and its efficient refund process.
Verified BuyerHelpful Support Team
Had some questions about my flight booking, and the support team at this travel agency was incredibly helpful. They provided me with all the information I needed and made sure I understood the booking process. They were also very patient and friendly, which made the entire experience stress-free.
Flights Mojo Customer’s Q&A
Flights Mojo FAQs
What are the most popular destinations on FlightsMojo?
The most popular international destinations on FlightsMojo are Thailand, specifically Krabi, Bali, Indonesia, and Vietnam.
Krabi, Thailand is known for its natural picturesque views and is the top most popular international destination. It offers many nature adventure activities such as scuba diving, exploring caves and Railay beaches, and visiting the Wat Tham Sua temple.
Bali, Indonesia is another beautiful and popular international destination chosen by travelers for their budgeted travel plans. It is full of natural wonders and beautiful serene temples. Bali offers many adventures and fun activities like trekking at Mount Batur, visiting the incredible Tanah Lot Temple, and exploring the enchanting Tegallalang Rice terraces.
Vietnam, a beautiful Asian country, is quite famous among travelers and is the most preferred popular international destination. The country is covered in beautiful mountains and oceans. Some places that you would love to visit in Vietnam include the stunning Halong Bay, Ho Chi Minh City, and the historical city Hue.
How do I book a flight ticket with FlightsMojo?
To book a flight ticket with FlightsMojo, visit the homepage. Enter the origin and destination, pick the dates for one way or round trip, choose a flight, and add passenger information. Check all the given information, click payment method, and pay. It's an easy process to search for the destination and choose the cheapest fare for the flight destination selected.
About flightsmojo.com Prices and Cost?
FlightsMojo is an online travel agency recognized for its customer service. The platform offers both domestic and international travel services. Some customers have praised the platform for offering the best prices around and for the pleasant and friendly customer service. However, some customers have had negative experiences, citing issues with name correction charges and difficulties in obtaining boarding passes. There are also reports of customers being charged more than the initial ticket prices. It's always recommended to thoroughly review all details and charges before finalizing any bookings.
How do I contact FlightsMojo customer service?
To get in touch with FlightsMojo customer service, there are several options available. One can call them on 76999 76888 or +1 (844) 736-1666. For instant help, one can also reach them on WhatsApp at +91-9205544546. Email support is available at res@flightsmojo.in for reservations and at care@flightsmojo.in for customer support. The physical address for FlightsMojo is 802-804 , Magnum Global Park , Sector-58, Gurugram, Haryana - 122011 (India).
Can you tell me more about the negative experiences customers have had with FlightsMojo?
Based on the information gathered, some customers have had negative experiences with FlightsMojo. One customer complained about rude behaviour from the customer service representative and was upset about a service fee that was charged even after the service was cancelled. Another customer expressed dissatisfaction with the company's unprofessionalism, stating that their ticket was cancelled without their consent just a week before their travel. There were also complaints about hidden charges for services like name correction and travel protection. Some customers found it difficult to get their boarding pass because the phone number and email ID given during booking were incorrect. There were also allegations of scamming and fraudulent practices. However, it's important to note that these are individual experiences and may not represent the experiences of all customers.
About flightsmojo.com Popular Products and Services?
FlightsMojo is an online travel agency recognized for its values, commitment, and dedication to customer service. The agency offers both domestic and international travel services. The company's global collaboration with reputable travel suppliers allows it to provide unrivalled benefits to its consumers.
The services of FlightsMojo have been praised by many customers for their exceptional service and expertise. For instance, travel agent Paul Henry has been commended for his helpfulness, knowledge, and attentiveness, making the booking process smooth and stress-free for customers.
However, some customers have expressed dissatisfaction with the company's services. Issues raised include problems with name correction charges, perceived lack of experience among the staff, and difficulties in obtaining boarding passes due to incorrect contact information provided during booking.
Despite these issues, many customers have reported receiving timely communication and assistance from the company's representatives. They have also appreciated the competitive pricing offered by FlightsMojo compared to other online airlines/agencies.
Please note that while many customers have had positive experiences with FlightsMojo, others have reported negative experiences. Therefore, it is recommended to thoroughly research and review any company before making a booking.
How do I contact FlightsMojo customer service?
FlightsMojo customer service can be reached in several ways. For immediate assistance, the phone number is 76999 76888 or +1 (844) 736-1666. For queries via email, the address is care@flightsmojo.in or support@flightsmojo.com. There's also a WhatsApp number available: +91-9205544546 (WhatsApp Only). The physical address is 802-804 , Magnum Global Park , Sector-58, Gurugram, Haryana - 122011 (India). Remember, these contact details are subject to change, so it's always a good idea to check the official FlightsMojo website for the most current information.
What are the payment methods available on flightsmojo.com?
Flightsmojo.com accepts payments for all flight ticket bookings in various online payment modes. These include Credit Card, Debit Card, UPI payments, Gift Cards, and Online Banking. Any of these payment methods can be selected to make an airline ticket purchase.
Can you tell me more about flightsmojo.com?
FlightsMojo.com is a travel agency that offers services for booking flights. The company has received mixed reviews from customers. Some customers have praised the company for its exceptional service and expertise, particularly mentioning a travel agent named Paul Henry who was described as helpful, knowledgeable, and attentive. These customers found the booking process smooth and stress-free, and were impressed with the quality of support they received.
However, other customers have had less positive experiences. Some have criticized the company for charging hefty amounts for services such as name correction and travel protection. There were also complaints about the company's staff being inexperienced and unresponsive. Some customers have even labeled the company as scammers and fraudsters.
It's important to note that these are customer reviews and experiences, and they may not reflect the experience of every customer. It's always a good idea to do thorough research and read multiple reviews before deciding to book with any company.
How do I contact customer support of FlightsMojo?
To get in touch with the customer support of FlightsMojo, there are several options available. One can reach out via email at care@flightsmojo.in or support@flightsmojo.com. For immediate assistance, there are phone numbers available: 76999 76888 or +1-844-736-1666. Additionally, there is a WhatsApp number for contact: +91-9205544546 (WhatsApp Only). The physical address for FlightsMojo is 802-804, Magnum Global Park, Sector-58, Gurugram, Haryana - 122011 (India). Please note that these contact details are subject to change and it's always a good idea to check the official FlightsMojo website for the most current information.
Explore Similar Stores
See All Stores
